Refund Policy
Trip Bazaar Services Pvt. Ltd.
Overview
At Trip Bazaar, we are committed to offering transparent, fair, and customer-friendly refund policies for all your travel bookings — including flights, hotels, cruises, travel insurance, and more.
Trip Bazaar is operated by Trip Bazaar Services Pvt. Ltd., a leading Indian travel company founded in 2017 under the brand Delonix. We strive to provide a seamless booking experience, competitive prices, and a wide selection of travel options supported by cutting-edge technology and 24/7 customer support.
Refund Eligibility
Refunds are subject to the terms and conditions set by the respective service providers (airlines, hotels, cruise lines, insurance companies, etc.). Trip Bazaar acts as an intermediary and facilitates the refund process as per the policies of these providers.
Refunds may be applicable in the following scenarios:
Flight Cancellations: Refunds based on airline's cancellation policy and fare rules.
Hotel Bookings: Refund eligibility depends on the policy selected during booking.
Cruise Bookings: Governed by the cruise operator's refund rules.
Travel Insurance: Non-refundable unless specified otherwise by the insurer.
Force Majeure: Refunds subject to the respective vendor's discretion.
Refund Process
Cancellation Request
Initiate cancellation via our website, mobile app, or customer support.
Verification
Trip Bazaar verifies eligibility with the service provider.
Timelines
Approved refunds processed within 7–21 working days to original payment mode.
TripBazaar Service Fees
Service charges or convenience fees may be non-refundable. This includes payment gateway charges and booking assistance fees.
Policy Updates
As we expand to include bus, IRCTC, and holiday packages, refund policies will be updated accordingly.
Contact for Refund Support
Call Support
7678105666
Email Dossier
support@tripbazaar.in